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Health Service​s Research

Our Mission
To support evidence-based decision-making and enable knowledge translation through a multidisciplinary research approach to improve care delivery and health of patients and the community.

Our Vision
To be a leader in generating quality insights for healthcare excellence.

About Us
The Health Services Research (HSR) department was established in 2011 with the aim of providing analytical and research support for evidence-based management and clinical decision making in the Eastern Health Alliance (EH Alliance).

Health services research examines how people get access to health care, how much care costs, and what happens to patients as a result of this care. The main goals of health services research are to identify the most effective ways to organise, manage, finance, and deliver high quality care; reduce medical errors; and improve patient safety. Through conducting outcomes research, health economics studies, operations research, and health technology assessment, the team supports our partners in EH Alliance on four fronts.



Programme Evaluations 

The team evaluates key proof-of-concept
programmes that are being piloted at
Eastern Health Alliance.

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Management Analytics 

The team performs in-depth analytics on strategic areas to provide key insights to stakeholders and support decision making.

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Health Technology Assessment 

The team performs HTAs to support decision-
making on clinical service planning and
programme development.

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Investigator Initiated Research 

The team conducts primary research and
assists other researchers by providing
consultative services.

[Find out more]